Return Policy

β˜… Returns
We will gleefully refund your money within 30 days of purchase.

There are certain situations where only partial refunds are granted.

πŸ¦„ For example, if you use every drop πŸ’§of your lotion, tell us and all your friends you loved it, 😍 but just need some extra cash to buy your cat 🐈 some new undies πŸ‘™, we may only refund you part of your payment. But it really depends on whether we have extra money to buy your cat new undies.

β˜… Refunds (if applicable)
Once your return is received, we will send you an email to notify you that we have received your returned item.

When approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

β˜… Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@skinstarmd.com.


β˜… Exchanges (if applicable)
We gleefully replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@skinstarmd.com and send your item to: 1108 Trinity Place, North Augusta SC 29860, United States.

β˜… Shipping πŸ“¦
To return your product, you should mail your product to:
1108 Trinity Place, North Augusta SC 29860, United States

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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